Legal

Privacy Policy

Last Updated: September 1, 2026

Entreplex ("Entreplex," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request a business audit, schedule a consultation, communicate with us, or use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Business or organization name
  • Email address
  • Business and mobile telephone numbers
  • Website address
  • Business information provided in connection with an audit, consultation, inquiry, or project
  • Information submitted through forms, scheduling tools, chat, or AI-assisted conversation tools
  • Communications you send to us
  • Payment and billing information when applicable

We may also automatically collect certain technical information when you use our website, such as your IP address, browser and device information, pages visited, referring website, approximate geographic information, and interactions with our website.

How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Perform complimentary or paid business audits
  • Schedule and conduct consultations
  • Provide, manage, and improve our services
  • Communicate with prospective and existing clients
  • Operate customer relationship management, workflow, automation, and communication systems
  • Analyze website performance and visitor behavior
  • Improve our website, marketing, services, and customer experience
  • Detect and prevent misuse, fraud, or security incidents
  • Comply with legal obligations

Information submitted in connection with a business audit may also be combined with publicly available information about your business, including information from your website, search engines, business listings, review platforms, social media, directories, and other publicly accessible sources.

Email and Text Communications

If you provide your email address, we may use it to respond to your inquiry, provide information you requested, communicate about our services, or send other communications permitted by law.

Marketing emails will provide a method to unsubscribe where required.

If you voluntarily provide a mobile number and consent to receive text messages, we may send text messages related to your inquiry, audit, consultation, project, or other communications covered by your consent.

Consent to receive text messages is not a condition of purchasing services. Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out of text messages or HELP for assistance.

We do not treat a business telephone number submitted solely for business identification or telephone contact as consent to send automated marketing text messages.

Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies to operate the site, understand visitor behavior, measure website performance, and evaluate marketing effectiveness.

We may use third-party analytics, advertising, CRM, scheduling, communication, or website technologies that collect or process information on our behalf. These technologies may use cookies, pixels, tags, or similar tools.

You may be able to limit cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Automated Technologies

Entreplex may use automated technologies and artificial intelligence tools to assist with website interactions, business analysis, communications, and delivery of services. Information you provide may be processed by technology providers that help us perform these functions.

How We Share Information

We may share information with service providers that help us operate our business, website, communications, CRM, scheduling, analytics, advertising, payment processing, hosting, automation, AI-assisted services, and other business systems.

These providers may process information as necessary to provide services to us or as otherwise permitted under their applicable agreements and privacy obligations.

We may also disclose information when reasonably necessary to:

  • Comply with law, legal process, or governmental requests
  • Protect our rights, property, clients, users, or others
  • Investigate fraud, misuse, or security concerns
  • Complete a merger, acquisition, sale, restructuring, or other business transaction

Entreplex does not sell personal information for monetary compensation.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information in our possession or control.

No website, database, transmission method, or electronic system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

If a security breach involving information protected under applicable law occurs, Entreplex will provide notifications as required by law.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and protecting legitimate business interests.

Retention periods may vary depending on the nature of the information and our relationship with you.

Your Choices

You may contact us to request that we update or correct information you have provided to us or to ask questions about how your information is being used.

You may unsubscribe from marketing emails using the unsubscribe option contained in those communications and may opt out of text messages by replying STOP.

Certain information may be retained when necessary for legal, contractual, security, recordkeeping, or legitimate business purposes.

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties. Entreplex is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Entreplex provides business services and does not knowingly solicit or collect personal information from children under 13 through this website.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.

When changes are made, we will update the Last Updated date at the top of this page. Material changes may be communicated through additional notice when appropriate.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Entreplex

Email: info@entreplex.ai

Website: entreplex.ai